Remote Learning Information for Families

The Technical Support Help Desk can be reached at (585) 637-1904 and (585) 637-1906 and will be open from 8:00 a.m. to 3:30 p.m. Monday through Friday. The Help Desk will support district issued devices for staff and students only

Spectrum Communications is providing new customers with free internet services during this public health situation. Call 1-855-707-7328 for more information.

How will teachers share instructional resources with students?

Microsoft Teams

The collaborative features of Microsoft Teams are the reason the district made this the first stop for student learning. Once students log into Teams and click the Teams icon, they will see all of their classes in one place. Students can open each class and click:
Channels - which organizes class content by topic, unit, week or rotation
Posts -  to see messages from their teachers that may contain directions, files or links to other resources
Files (top of the window) - which may have activities to complete, links to online resources, PowerPoints and additional resources.

Students who call the Technical Support Hotline for their district issued device may be directed to connect in Teams during their support call. 

Parents Quick Guide to Using Teams
Parent Guide to Remote Learning in Microsoft Teams
Microsoft Teams Quick Start Guide
Using Teams with Miss Jackson (Barclay, Grade 3 teacher)

ClassLink (

Links to all online resources can be found in ClassLink. Provides all-in-one access to digital instructional tools and resources for students to continue their learning. Some resources include eBooks, audiobooks, video sources. There are also content specific tools teachers use in the classroom such as iReady, IXL, RAZ-Kids and Castle Learning. Students sign on and access ClassLink using their Office 365 email address and password. 

Signing into ClassLink
Update Passwords in ClassLink

Schoology or OneNote

Teachers already using Schoology or OneNote with their students will continue to use these tools for remote learning. Students should go to Teams first to see if there are any messages from their teacher. Then they will be directed to go to Schoology, OneNote or another tool or resource in ClassLink.

Resources and Tools for Related Services

K-12 Occupational Therapy, Physical Therapy, Music Therapy, Autism Supports and Hill Elementary Speech will be using OneNote. Students will receive an invitation to resources and activities in their student email. 
OMS and High School Speech will find resources and activities in Schoology.
OMS Mental Health supports can be accessed in Teams.
High School Mental Health supports can be accessed on the High School webpage. 



Microsoft Family Learning Center

Additional directions and "how tos" can be found by clicking here: Family Learning Center.

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